Plex incident

Plex DNS issues

Resolved after 2 hours 1 minute, affecting Remote Access (plex.direct DNS servers), on April 8, 2026.

resolved Apr 08, 2026, 10:36 PM UTC

The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!

Started
Apr 08, 2026, 08:34 PM UTC
Resolved
Apr 08, 2026, 10:36 PM UTC
Duration
2h 1m
Detected by Pingoru
Apr 08, 2026, 08:34 PM UTC

Affected components

Remote Access (plex.direct DNS servers)

Update timeline

  1. investigating Apr 08, 2026, 08:34 PM UTC

    We're investigating issues with our backend plex.direct DNS servers. You may experience issues during this time.

  2. monitoring Apr 08, 2026, 09:41 PM UTC

    We have deployed a fix and are monitoring the results.

  3. resolved Apr 08, 2026, 10:36 PM UTC

    The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!

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