Resolved after 18 hours 57 minutes, on April 16, 2026.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Update timeline
- investigating Apr 16, 2026, 11:52 PM UTC
We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- investigating Apr 17, 2026, 01:24 AM UTC
We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
- monitoring Apr 17, 2026, 02:36 AM UTC
We have implemented a fix and are monitoring the results.
- resolved Apr 17, 2026, 06:49 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
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