Plaud incident

ASR Service · JP — degraded is back up

Minor

Resolved after 18 hours, affecting ASR Service (JP), on October 24, 2026.

investigating Oct 24, 2026, 06:29 AM UTC

Transcription health in the JP region has crossed our degraded threshold (≥10% of recent jobs failing, or more than half of submissions older than 10 minutes still unfinished). New submissions are accepted; results and webhooks may be delayed. Jobs that returned FAILURE are safe to resubmit. We are investigating.

Started
Oct 24, 2026, 06:29 AM UTC
Resolved
Oct 25, 2026, 12:29 AM UTC
Duration
18h
Detected by Pingoru
Oct 24, 2026, 06:29 AM UTC

Affected components

ASR Service (JP)

Update timeline

  1. investigating Oct 24, 2026, 06:29 AM UTC

    Transcription health in the JP region has crossed our degraded threshold (≥10% of recent jobs failing, or more than half of submissions older than 10 minutes still unfinished). New submissions are accepted; results and webhooks may be delayed. Jobs that returned FAILURE are safe to resubmit. We are investigating.

  2. resolved Oct 25, 2026, 12:29 AM UTC

    JP is back up. This incident was automatically resolved by Instatus monitoring.

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