Plaud incident

SDK Service (US) — Recovered

Minor

Resolved after 10 minutes, affecting SDK Service (US), on October 21, 2026.

resolved Oct 21, 2026, 05:53 AM UTC

Error rates on the US SDK / device API are back to normal. Operating normally again.

Affected components

SDK Service (US)

investigating Oct 21, 2026, 05:43 AM UTC

The error rate on the US SDK API has exceeded our degraded threshold (≥1% of requests). Device SDK, file upload and partner user endpoints in the US region may be intermittently affected. Failed calls are safe to retry with backoff. We are investigating.
resolved Oct 21, 2026, 05:53 AM UTC

Error rates on the US SDK / device API are back to normal. Operating normally again.

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