Platform Science incident
Transport & Logistics Service Interruption: Navigation application
Resolved after 3 hours 38 minutes, affecting FleetClient, on October 6, 2025.
All affected devices have been updated. A reboot is required to make the changes effective. Services are now operating normally, and we will continue to monitor to ensure stability. We remain actively engaged to ensure system stability is maintained.
Affected components
Update timeline
- investigating Oct 06, 2025, 10:56 AM UTC
Our team is investigating an issue on the following service(s): CarCube6 , where drivers see the message: “Your license does not allow to use currently installed maps.” Our team is investigating the root cause. Navigation feature may be temporarily unavailable. We sincerely apologize for the service interruption and will provide further updates as soon as possible.
- monitoring Oct 06, 2025, 01:17 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Oct 06, 2025, 02:35 PM UTC
All affected devices have been updated. A reboot is required to make the changes effective. Services are now operating normally, and we will continue to monitor to ensure stability. We remain actively engaged to ensure system stability is maintained.
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