Platform Science incident

Investigating: Devices Incorrectly Displayed as Offline in Fleetworks and FleetCockpit

Resolved after 5 hours 11 minutes, affecting FleetWorks web application and FleetCockpit, on October 1, 2026.

resolved Oct 01, 2026, 12:00 PM UTC

All services are now operating normally. We have verified full stability, but will continue monitoring closely.

Started
Oct 01, 2026, 06:49 AM UTC
Resolved
Oct 01, 2026, 12:00 PM UTC
Duration
5h 11m
Detected by Pingoru
Oct 01, 2026, 06:49 AM UTC

Affected components

FleetWorks web applicationFleetCockpit

Update timeline

  1. investigating Oct 01, 2026, 06:49 AM UTC

    We are currently investigating an issue where some devices are incorrectly displayed as offline in Fleetworks and FleetCockpit , despite being online and operational. Our engineering team is actively working to resolve this display delay. Further updates will be provided as soon as more information is available. Thank you for your patience.

  2. identified Oct 01, 2026, 08:47 AM UTC

    The issue has been identified from our side and a fix is being implemented We apologize for any inconvenience this may cause.

  3. monitoring Oct 01, 2026, 09:49 AM UTC

    A fix has been applied. Device status updates are recovering, and we are closely monitoring the results to confirm complete resolution.

  4. resolved Oct 01, 2026, 12:00 PM UTC

    All services are now operating normally. We have verified full stability, but will continue monitoring closely.

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