Platform Science incident

Service Interruption on DMS Application

Resolved after 11 minutes, on December 15, 2025.

monitoring Dec 15, 2025, 09:48 AM UTC

A fix has been implemented and we are monitoring the results

Started
Dec 15, 2025, 09:42 AM UTC
Resolved
Dec 15, 2025, 09:53 AM UTC
Duration
11m
Detected by Pingoru
Dec 15, 2025, 09:42 AM UTC

Update timeline

  1. investigating Dec 15, 2025, 09:42 AM UTC

    We are currently investigating an issue affecting the DMS application. The header bar is not available, which may cause limited functionality and navigation issues. Our teams are actively working on the investigation and remediation. We sincerely apologize for the service interruption and will provide further updates as soon as possible.

  2. identified Dec 15, 2025, 09:44 AM UTC

    The issue has been identified from our partner side and a fix is being implemented We apologize for any inconvenience this may cause.

  3. monitoring Dec 15, 2025, 09:48 AM UTC

    A fix has been implemented and we are monitoring the results

  4. resolved Dec 15, 2025, 09:53 AM UTC

    This incident has been resolved.

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