Platform Science incident

Service Interruption: BI Reports Recent data may not be reflected in reports and dashboards.

Resolved after 1 hour 39 minutes, affecting Reporting, on April 9, 2026.

resolved Apr 09, 2026, 01:04 PM UTC

The issue has been resolved and the fix is fully deployed. All BI reports and dashboards are now reflecting the latest data. We apologize for the interruption to your workflow and appreciate your continued support.

Started
Apr 09, 2026, 11:24 AM UTC
Resolved
Apr 09, 2026, 01:04 PM UTC
Duration
1h 39m
Detected by Pingoru
Apr 09, 2026, 11:24 AM UTC

Affected components

Reporting

Update timeline

  1. identified Apr 09, 2026, 11:24 AM UTC

    We have identified the cause of the data discrepancy affecting our BI reporting suite. Our engineering team is currently working on a fix to restore full data accuracy. We apologize for any inconvenience this may cause. Thank you for your patience and consideration.

  2. resolved Apr 09, 2026, 01:04 PM UTC

    The issue has been resolved and the fix is fully deployed. All BI reports and dashboards are now reflecting the latest data. We apologize for the interruption to your workflow and appreciate your continued support.

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