Resolved after 3 hours 16 minutes, affecting Check-Ins and Giving and 1 more, on October 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Check-InsGivingPeopleRegistrationsServices
Update timeline
- investigating Oct 21, 2026, 04:30 PM UTC
Customers may experience errors or degraded performance when using search-dependent features, including registrations, check-ins, and account access. We are investigating the cause and working to restore full functionality.
- monitoring Oct 21, 2026, 04:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2026, 07:46 PM UTC
This incident has been resolved.
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