Resolved after 1 hour 46 minutes, affecting US Prod, on December 13, 2024.
We are still working with our vendor AWS to resolve the issue. Will keep you posted.
Affected components
US Prod
Update timeline
- investigating Dec 13, 2024, 02:08 AM UTC
Our monitoring system has generated an alert on PFM US PROD site https://us.plannuh.com/ users may face issues in login. Our operations team is actively working on the issue. We will keep you posted.
- identified Dec 13, 2024, 03:05 AM UTC
We are still working with our vendor AWS to resolve the issue. Will keep you posted.
- resolved Dec 13, 2024, 03:55 AM UTC
This incident has been resolved.
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