Planful incident

In-App Help Content Temporarily Unavailable

Resolved after 2 hours 17 minutes, affecting NA01 and AU01 and 1 more, on September 9, 2026.

investigating Sep 09, 2026, 10:06 AM UTC

We are currently experiencing an issue with our in-app Help content. Clicking Help links or the Help icon within the application may return an error or a blank page. We will post an update as soon as service is restored.

Started
Sep 09, 2026, 10:06 AM UTC
Resolved
Sep 09, 2026, 12:23 PM UTC
Duration
2h 17m
Detected by Pingoru
Sep 09, 2026, 10:06 AM UTC

Affected components

NA01AU01UK01CAN01AU01DYNUK01DYNCAN01DYNNA03NA04NA06

Update timeline

  1. investigating Sep 09, 2026, 10:06 AM UTC

    We are currently experiencing an issue with our in-app Help content. Clicking Help links or the Help icon within the application may return an error or a blank page. We will post an update as soon as service is restored.

  2. resolved Sep 09, 2026, 12:23 PM UTC

    This incident has been resolved.

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