Resolved after 29 minutes, affecting Sidekick, on July 28, 2026.
The fix has been confirmed working, sidekick discussions in workflows should be running as expected again. Please don't hesitate to reach out to us if you are still experiencing any unexpected behavior.
Affected components
Update timeline
- identified Jul 28, 2026, 10:04 AM UTC
Workflows that include steps that interact with Sidekick are currently not running. We have identified the issue and are working on a fix.
- identified Jul 28, 2026, 10:07 AM UTC
Sidekick conversations generally are unaffected, only workflow steps that run a Sidekick conversation in the background are impacted.
- monitoring Jul 28, 2026, 10:24 AM UTC
The fix has been deployed and we are monitoring the situation.
- resolved Jul 28, 2026, 10:34 AM UTC
The fix has been confirmed working, sidekick discussions in workflows should be running as expected again. Please don't hesitate to reach out to us if you are still experiencing any unexpected behavior.
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