Plain incident

Reporting data delays

Resolved after 23 minutes, affecting app.plain.com, on August 4, 2026.

identified Aug 04, 2026, 03:58 PM UTC

We have identified the source of the issue and are working with our data infrastructure provider to investigate. We will post an update once we have more information.

Started
Aug 04, 2026, 03:58 PM UTC
Resolved
Aug 04, 2026, 04:22 PM UTC
Duration
23m
Detected by Pingoru
Aug 04, 2026, 03:58 PM UTC

Affected components

app.plain.com

Update timeline

  1. investigating Aug 04, 2026, 03:58 PM UTC

    We are investigating an issue affecting the reporting features in Plain. Some users may have seen stale or delayed data in their Insights dashboards, particularly around 15:14 UTC today.

  2. identified Aug 04, 2026, 03:58 PM UTC

    We have identified the source of the issue and are working with our data infrastructure provider to investigate. We will post an update once we have more information.

  3. resolved Aug 04, 2026, 04:22 PM UTC

    We have resolved the issue. All data in reporting is now up to date.

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