Plain incident

Insights data delays

Resolved after 1 hour 25 minutes, affecting app.plain.com, on September 11, 2026.

resolved Sep 11, 2026, 03:56 PM UTC

The Insights data delays we experienced earlier today have been resolved. All reporting data is now up to date. We apologise for any inconvenience this caused.

Started
Sep 11, 2026, 02:31 PM UTC
Resolved
Sep 11, 2026, 03:56 PM UTC
Duration
1h 25m
Detected by Pingoru
Sep 11, 2026, 02:31 PM UTC

Affected components

app.plain.com

Update timeline

  1. monitoring Sep 11, 2026, 02:31 PM UTC

    We are currently experiencing delays with our Insights reporting. Some data shown in Insights may be stale. We are investigating with our data infrastructure provider and monitoring progress. No action is required on your end. We will update this as we learn more.

  2. resolved Sep 11, 2026, 03:56 PM UTC

    The Insights data delays we experienced earlier today have been resolved. All reporting data is now up to date. We apologise for any inconvenience this caused.

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