Plain incident

Delayed Slack, Discord and Microsoft Teams messages, and partial Sidekick outage.

Resolved after 8 minutes, affecting Slack and Microsoft Teams, on October 8, 2026.

resolved Oct 08, 2026, 02:57 PM UTC

This issue is resolved. Starting at 13:50 UTC, some Slack, Discord and Microsoft Teams messages were delayed or missing in Plain. Every affected message has now been delivered, and new messages are arriving normally. Email, the Plain web app and the rest of the product weren't affected. You don't need to do anything.

Started
Oct 08, 2026, 02:49 PM UTC
Resolved
Oct 08, 2026, 02:57 PM UTC
Duration
8m
Detected by Pingoru
Oct 08, 2026, 02:49 PM UTC

Affected components

SlackMicrosoft Teams

Update timeline

  1. investigating Oct 08, 2026, 02:49 PM UTC

    Since 13:50 UTC, some Slack, Discord and Microsoft Teams messages have been late or missing in Plain. New messages are coming through again, and we're replaying the ones that were missed. Sidekick could have experienced some outages as well. Signing in, the Plain web app, email and the rest of the product aren't affected. We'll post another update once all missed messages have been delivered.

  2. resolved Oct 08, 2026, 02:57 PM UTC

    This issue is resolved. Starting at 13:50 UTC, some Slack, Discord and Microsoft Teams messages were delayed or missing in Plain. Every affected message has now been delivered, and new messages are arriving normally. Email, the Plain web app and the rest of the product weren't affected. You don't need to do anything.

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