Pitch incident

Login code and email delivery issues

Resolved after 18 hours 25 minutes, on January 28, 2026.

monitoring Jan 29, 2026, 11:57 AM UTC

Login codes sent to iCloud emails are unblocked and new requests should work. We will continue to monitor. Please contact support if you still do not recieve codes.

Started
Jan 28, 2026, 05:34 PM UTC
Resolved
Jan 29, 2026, 12:00 PM UTC
Duration
18h 25m
Detected by Pingoru
Jan 28, 2026, 05:34 PM UTC

Update timeline

  1. investigating Jan 28, 2026, 05:25 PM UTC

    Some users with iCloud email addresses may not receive emails including login codes due to email blocking. We are actively working on a fix. Please contact support if you are affected or use an alternative sign-in method if possible.

  2. monitoring Jan 29, 2026, 11:57 AM UTC

    Login codes sent to iCloud emails are unblocked and new requests should work. We will continue to monitor. Please contact support if you still do not recieve codes.

  3. resolved Jan 29, 2026, 12:00 PM UTC

    Login codes are working as expected for iCloud and the issue is resolved

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