Resolved after 2 hours 16 minutes, on April 13, 2026.
The videos and images are back in the correct collections. We continue to monitor the situation.
Update timeline
- investigating Apr 13, 2026, 02:40 PM UTC
We noted an issue of missing videos and images that are part of collections. We're currently investigating the scope of it.
- identified Apr 13, 2026, 02:41 PM UTC
We found that videos and images do not appear in collections, but they are available in the main Library folder.
- monitoring Apr 13, 2026, 04:38 PM UTC
The videos and images are back in the correct collections. We continue to monitor the situation.
- resolved Apr 13, 2026, 04:58 PM UTC
The issue has been resolved.
Your product runs on more than Pitch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.