Pinecone incident

[Serverless][AWS][us-east-1] 5xx errors on some read path operations

Resolved after 1 hour 1 minute, affecting AWS us-east-1, on November 24, 2025.

monitoring Nov 24, 2025, 06:35 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 24, 2025, 05:28 PM UTC
Resolved
Nov 24, 2025, 06:30 PM UTC
Duration
1h 1m
Detected by Pingoru
Nov 24, 2025, 05:28 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. investigating Nov 24, 2025, 05:44 PM UTC

    We are currently investigating this issue.

  2. identified Nov 24, 2025, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 24, 2025, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 24, 2025, 06:37 PM UTC

    This incident has been resolved.

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