Resolved after 7 hours 19 minutes, on August 12, 2026.
Power outage has been recovered and services been restored now. Engineers will keep monitoring the status
Update timeline
- investigating Aug 12, 2026, 10:43 PM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- identified Aug 12, 2026, 11:53 PM UTC
Engineers have identified that the interruption to the service is due to the ongoing power outage at the area.
- monitoring Aug 13, 2026, 05:13 AM UTC
Power outage has been recovered and services been restored now. Engineers will keep monitoring the status
- resolved Aug 13, 2026, 06:03 AM UTC
This incident has been resolved.
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