Phreesia incident

Intermittent Dashboard Delays

Resolved after 21 hours 53 minutes, affecting Phreesia Dashboard and Phreesia Dashboard and 1 more, on October 28, 2026.

resolved Oct 29, 2026, 12:40 PM UTC

The issue causing Dashboard information to intermittently not update as expected for a limited number of clients has been resolved. We appreciate your patience while our team worked to resolve this issue.

Started
Oct 28, 2026, 02:46 PM UTC
Resolved
Oct 29, 2026, 12:40 PM UTC
Duration
21h 53m
Detected by Pingoru
Oct 28, 2026, 02:46 PM UTC

Affected components

Phreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia Dashboard

Update timeline

  1. investigating Oct 28, 2026, 02:46 PM UTC

    We are currently investigating an issue that may be causing Dashboard information to not update as expected for a limited number of clients. Affected users may experience sporadic delays in seeing the most recent data. We will provide updates as more information becomes available.

  2. investigating Oct 28, 2026, 04:48 PM UTC

    We are continuing to investigate an issue that may be causing Dashboard information to intermittently not update as expected for a limited number of clients. As a workaround, affected users can manually refresh the page to display the most up-to-date information. Our Engineering team remains actively engaged in investigating the issue. We will provide updates as more information becomes available.

  3. resolved Oct 29, 2026, 12:40 PM UTC

    The issue causing Dashboard information to intermittently not update as expected for a limited number of clients has been resolved. We appreciate your patience while our team worked to resolve this issue.

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