Phreesia incident

Self-Scheduling Issues on Zones 1 and 2

Resolved after 27 minutes, affecting Self-Scheduling and Self-Scheduling, on October 14, 2026.

resolved Oct 14, 2026, 02:14 PM UTC

The issue causing verification errors in Self-Scheduling for Zone 1 and Zone 2 has been resolved. Self-Scheduling is now functioning as expected.

Started
Oct 14, 2026, 01:47 PM UTC
Resolved
Oct 14, 2026, 02:14 PM UTC
Duration
27m
Detected by Pingoru
Oct 14, 2026, 01:47 PM UTC

Affected components

Self-SchedulingSelf-Scheduling

Update timeline

  1. investigating Oct 14, 2026, 01:47 PM UTC

    We are currently investigating an issue affecting Self-Scheduling in Zone 1 and Zone 2. Patients may encounter verification errors when attempting to schedule appointments. Engineering is actively investigating.

  2. resolved Oct 14, 2026, 02:14 PM UTC

    The issue causing verification errors in Self-Scheduling for Zone 1 and Zone 2 has been resolved. Self-Scheduling is now functioning as expected.

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