Resolved after 7 hours 1 minute, affecting Phreesia Dashboard and Import Functions and 1 more, on May 29, 2025.
Appointment imports and exports to EMR/PM systems are processing as expected, and performance within the Phreesia Dashboard remains stable. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating May 29, 2025, 01:37 PM UTC
Our Engineering team is currently investigating reports of delays with appointments importing into the Phreesia Dashboard. We’re also seeing delays with exporting information from Phreesia to your EMR/PM systems, as well as delays within the Dashboard when patients move between sections. Please check back at this page for additional updates.
- investigating May 29, 2025, 03:57 PM UTC
Our Engineering team is continuing to investigate the issue. We’re seeing improvements within the Phreesia Dashboard, particularly with patients moving between sections. Delays may still occur with appointments importing into the Dashboard and exporting information to EMR/PM systems. Please check back at this page for further updates.
- monitoring May 29, 2025, 05:34 PM UTC
System performance has returned to normal. Appointment imports, exports to EMR/PM systems, and patient movement within the Phreesia Dashboard are all operating as expected. We will continue to monitor to ensure stability.
- resolved May 29, 2025, 08:38 PM UTC
Appointment imports and exports to EMR/PM systems are processing as expected, and performance within the Phreesia Dashboard remains stable. We apologize for any inconvenience this may have caused.
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