Phreesia incident
E&B Transaction Errors Through Eligible Clearinghouse
Minor Vendor's status page →
Resolved after 9 hours 54 minutes, affecting Eligibility and Benefits API, on June 4, 2025.
We are no longer seeing errors with E&B transactions going through the Eligible Clearinghouse. Eligible was able to resolve the issue this morning.
Affected components
Eligibility and Benefits API
Update timeline
- investigating Jun 04, 2025, 03:03 AM UTC
We are observing errors with E&B transactions going through the Eligible Clearinghouse. We have raised the issue to their team for investigation. The majority of E&B transactions should be unaffected and return successful responses.
- resolved Jun 04, 2025, 12:57 PM UTC
We are no longer seeing errors with E&B transactions going through the Eligible Clearinghouse. Eligible was able to resolve the issue this morning.
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