Resolved after 1 hour 3 minutes, affecting Export Functions and Export Functions and 1 more, on August 13, 2025.
Resolved - We are no longer seeing export delays and all queues should be caught up and processing exports in real time. We apologize for the inconvenience. Issue Start: 8:09 AM ET Issue Resolved: 9:24 AM ET Queues Cleared: 9:52 AM ET
Affected components
Update timeline
- investigating Aug 13, 2025, 12:56 PM UTC
Our Engineering team is currently investigating delays with exporting information from Phreesia to your EMR/PM systems. Thank you and we apologize for the inconvenience, All Zones
- monitoring Aug 13, 2025, 01:42 PM UTC
Monitoring - We are beginning to see improvements and are continuing to monitor performance. Please note it may take some time to process any queued exports in the interim. Thank you and we apologize for the inconvenience, All Clients All Zones
- resolved Aug 13, 2025, 01:59 PM UTC
Resolved - We are no longer seeing export delays and all queues should be caught up and processing exports in real time. We apologize for the inconvenience. Issue Start: 8:09 AM ET Issue Resolved: 9:24 AM ET Queues Cleared: 9:52 AM ET
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