Phreesia incident

Dashboard Delays on Zone 2

Resolved after 1 hour 36 minutes, affecting Phreesia Dashboard, on August 29, 2025.

resolved Aug 29, 2025, 07:15 PM UTC

We are no longer seeing delays with patient updates through the Phreesia Dashboard. We apologize for the inconvenience. Start time: 1:33 PM End Time: 1:58 PM

Started
Aug 29, 2025, 05:38 PM UTC
Resolved
Aug 29, 2025, 07:15 PM UTC
Duration
1h 36m
Detected by Pingoru
Aug 29, 2025, 05:38 PM UTC

Affected components

Phreesia Dashboard

Update timeline

  1. investigating Aug 29, 2025, 05:38 PM UTC

    Our engineering team is currently investigating intermittent delays with patient updates through the Phreesia Dashboard. This includes delays loading the Phreesia dashboard, patients appearing on the Dashboard, being able to take payments and/or patients progressing through the dashboard.

  2. monitoring Aug 29, 2025, 06:05 PM UTC

    Monitoring - We are no longer seeing delays with patient updates through the Phreesia Dashboard. We are continuing to monitor performance. Thank you and we apologize for the inconvenience,

  3. resolved Aug 29, 2025, 07:15 PM UTC

    We are no longer seeing delays with patient updates through the Phreesia Dashboard. We apologize for the inconvenience. Start time: 1:33 PM End Time: 1:58 PM

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