Phreesia incident

Dashboard Login Issues on Zone 4

Resolved after 2 hours 8 minutes, affecting Phreesia Dashboard, on September 11, 2025.

resolved Sep 11, 2025, 09:09 PM UTC

The login issues and errors affecting the Phreesia Dashboard have been resolved. Thank you for your patience, and we again apologize for the inconvenience. Start Time: 2:43 PM ET End Time: 3:16 PM ET

Started
Sep 11, 2025, 07:01 PM UTC
Resolved
Sep 11, 2025, 09:09 PM UTC
Duration
2h 8m
Detected by Pingoru
Sep 11, 2025, 07:01 PM UTC

Affected components

Phreesia Dashboard

Update timeline

  1. investigating Sep 11, 2025, 07:01 PM UTC

    We are currently experiencing an issue impacting users from logging into the Phreesia dashboard and causing errors when completing various actions in the dashboard. Our Engineering team is actively investigating and working to restore full performance. We have enabled our Auxiliary Payment System. For any transactions please process them through our Auxiliary Payment System: https://payments.phreesia.net/ Please check back at this page for additional updates.

  2. monitoring Sep 11, 2025, 07:20 PM UTC

    The login issues and errors affecting the Phreesia Dashboard have been resolved, and performance has returned to normal. Our team will continue to monitor closely to ensure system stability. Thank you for your patience, and we apologize for the inconvenience.

  3. resolved Sep 11, 2025, 09:09 PM UTC

    The login issues and errors affecting the Phreesia Dashboard have been resolved. Thank you for your patience, and we again apologize for the inconvenience. Start Time: 2:43 PM ET End Time: 3:16 PM ET

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