Phreesia incident

Dashboard Login and Performance on Zone 3

Resolved after 4 hours 55 minutes, affecting Phreesia Dashboard, on November 18, 2025.

resolved Nov 18, 2025, 09:23 PM UTC

System performance has remained stable. The Zone 3 Dashboard continues to be fully operational. Thank you for your patience while this issue was resolved.

Started
Nov 18, 2025, 04:27 PM UTC
Resolved
Nov 18, 2025, 09:23 PM UTC
Duration
4h 55m
Detected by Pingoru
Nov 18, 2025, 04:27 PM UTC

Affected components

Phreesia Dashboard

Update timeline

  1. investigating Nov 18, 2025, 04:27 PM UTC

    We are currently investigating an issue affecting Logins and Dashboard performance for Zone 3. Our engineering team is actively working to identify the cause and restore access as quickly as possible. We will provide updates as more information becomes available.

  2. monitoring Nov 18, 2025, 04:39 PM UTC

    Login and Dashboard performance for Zone 3 has recovered. Users should now be able to log in and access the platform as expected. If issues persist, please clear your browser cache and try again. We will continue to monitor the system to ensure stability. If you have any questions or concerns, please contact Phreesia Support at [email protected].

  3. resolved Nov 18, 2025, 09:23 PM UTC

    System performance has remained stable. The Zone 3 Dashboard continues to be fully operational. Thank you for your patience while this issue was resolved.

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