Phone.com incident

Mobile App push notification impairment

Resolved after 35 minutes, affecting Mobile Application, on December 30, 2024.

resolved Dec 30, 2024, 07:21 PM UTC

The issue with push notifications on our mobile apps is resolved. To resume push notifications, you may need to close and relaunch the app, turn off do-not-disturb (DND), and then turn it back on.

Started
Dec 30, 2024, 06:46 PM UTC
Resolved
Dec 30, 2024, 07:21 PM UTC
Duration
35m
Detected by Pingoru
Dec 30, 2024, 06:46 PM UTC

Affected components

Mobile Application

Update timeline

  1. investigating Dec 30, 2024, 06:46 PM UTC

    Our engineering team has identified an issue with Push Notifications on our mobile apps and is actively working on a resolution.

  2. resolved Dec 30, 2024, 07:21 PM UTC

    The issue with push notifications on our mobile apps is resolved. To resume push notifications, you may need to close and relaunch the app, turn off do-not-disturb (DND), and then turn it back on.

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