Resolved after 2 hours 21 minutes, affecting Voice Network and Desk Phones, on April 23, 2025.
Our team has implemented a fix for this issue. Please power cycle your device (turn it off and then back on) to resolve the issue. More information about the cause will be available soon.
Affected components
Voice NetworkDesk Phones
Update timeline
- investigating Apr 23, 2025, 06:41 PM UTC
We are investigating an issue that is preventing some customers from receiving calls on IP devices. We will provide more information as it becomes available.
- resolved Apr 23, 2025, 09:02 PM UTC
Our team has implemented a fix for this issue. Please power cycle your device (turn it off and then back on) to resolve the issue. More information about the cause will be available soon.
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