Pexip incident

Microsoft Teams Rooms to VTC calling is failing.

Resolved after 17 hours 12 minutes, affecting Connect for Microsoft Teams Rooms (MTRs), on October 29, 2025.

monitoring Oct 29, 2025, 06:57 PM UTC

Microsoft Teams Rooms to VTC device calling is working again. We have implemented an interim measure recommended by Microsoft while services are degraded.

Started
Oct 29, 2025, 04:00 PM UTC
Resolved
Oct 30, 2025, 09:12 AM UTC
Duration
17h 12m
Detected by Pingoru
Oct 29, 2025, 04:00 PM UTC

Affected components

Connect for Microsoft Teams Rooms (MTRs)

Update timeline

  1. identified Oct 29, 2025, 06:40 PM UTC

    There is an ongoing service degradation with Microsoft Azure, which is affecting calls from Microsoft Teams Rooms to VTC devices. We are currently investigating a workaround to continue service while Microsoft Services are degraded. Microsoft Status Page: https://status.cloud.microsoft/

  2. monitoring Oct 29, 2025, 06:57 PM UTC

    Microsoft Teams Rooms to VTC device calling is working again. We have implemented an interim measure recommended by Microsoft while services are degraded.

  3. resolved Oct 30, 2025, 09:12 AM UTC

    This incident has been resolved.

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