Pexip incident

Usage statistics may be missing in Pexip Control Center

Resolved after 38 days 19 hours, affecting Control Center, on August 14, 2026.

resolved Sep 22, 2026, 12:32 PM UTC

No further issues have been reported or observed. This incident is now resolved.

Started
Aug 14, 2026, 04:35 PM UTC
Resolved
Sep 22, 2026, 12:32 PM UTC
Duration
38d 19h
Detected by Pingoru
Aug 14, 2026, 04:35 PM UTC

Affected components

Control Center

Update timeline

  1. investigating Aug 14, 2026, 04:35 PM UTC

    We are currently investigating an issue for Analytics on Pexip Control center. Some Usage data might not be available.

  2. identified Aug 21, 2026, 07:41 AM UTC

    Our team is continuing to investigate the issue affecting Analytics in Pexip Control Center. Some usage data may still be unavailable while work is ongoing. We will provide a further update once we have more information.

  3. monitoring Aug 24, 2026, 02:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 22, 2026, 12:32 PM UTC

    No further issues have been reported or observed. This incident is now resolved.

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