Pexip incident

MTR to SIP calling intermittent connection failures

Resolved after 14 hours 57 minutes, affecting Connect for Microsoft Teams Meetings, on June 18, 2025.

monitoring Jun 18, 2025, 05:07 PM UTC

A mitigation procedure has been applied. We are monitoring the issue now

Started
Jun 18, 2025, 04:55 PM UTC
Resolved
Jun 19, 2025, 07:53 AM UTC
Duration
14h 57m
Detected by Pingoru
Jun 18, 2025, 04:55 PM UTC

Affected components

Connect for Microsoft Teams Meetings

Update timeline

  1. investigating Jun 18, 2025, 04:55 PM UTC

    We are currently investigating an issue where MTR to SIP calls are failing intermittently.

  2. monitoring Jun 18, 2025, 05:07 PM UTC

    A mitigation procedure has been applied. We are monitoring the issue now

  3. resolved Jun 19, 2025, 07:53 AM UTC

    This incident has been resolved.

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