Resolved after 3 hours 25 minutes, affecting Virtual Meeting Room (VMR) Service, on July 21, 2025.
The team has deployed a fix. We are currently monitoring the app to confirm everything is okay.
Affected components
Virtual Meeting Room (VMR) Service
Update timeline
- investigating Jul 21, 2025, 08:15 AM UTC
MMV desktop app displays an error of "You are offline". We are currently investigating; the web application works fine.
- identified Jul 21, 2025, 08:30 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 21, 2025, 09:16 AM UTC
The team has deployed a fix. We are currently monitoring the app to confirm everything is okay.
- resolved Jul 21, 2025, 11:40 AM UTC
This incident has been resolved.
Your product runs on more than Pexip
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services