Pexip incident
Potential Microsoft Teams CVI and MTR Call Failures in Europe
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Resolved after 1 hour 47 minutes, affecting Connect for Microsoft Teams Meetings, on October 2, 2025.
The Team has narrowed down the issue to have affected a small number of calls between 05:55 UTC and 06:36 UTC and has been mitigated since.
Affected components
Connect for Microsoft Teams Meetings
Update timeline
- investigating Oct 02, 2025, 06:54 AM UTC
We have observed potential Microsoft Teams Cloud Video Interop (CVI) and Microsoft Teams Rooms (MTR) call failures in Europe. The Team is currently investigating the impact.
- monitoring Oct 02, 2025, 07:02 AM UTC
The Team has narrowed down the issue to have affected a small number of calls between 05:55 UTC and 06:36 UTC and has been mitigated since.
- resolved Oct 02, 2025, 08:42 AM UTC
This incident has been resolved
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