Pexip incident

Potential Microsoft Teams CVI and MTR Call Failures in Europe

Resolved after 1 hour 47 minutes, affecting Connect for Microsoft Teams Meetings, on October 2, 2025.

monitoring Oct 02, 2025, 07:02 AM UTC

The Team has narrowed down the issue to have affected a small number of calls between 05:55 UTC and 06:36 UTC and has been mitigated since.

Started
Oct 02, 2025, 06:54 AM UTC
Resolved
Oct 02, 2025, 08:42 AM UTC
Duration
1h 47m
Detected by Pingoru
Oct 02, 2025, 06:54 AM UTC

Affected components

Connect for Microsoft Teams Meetings

Update timeline

  1. investigating Oct 02, 2025, 06:54 AM UTC

    We have observed potential Microsoft Teams Cloud Video Interop (CVI) and Microsoft Teams Rooms (MTR) call failures in Europe. The Team is currently investigating the impact.

  2. monitoring Oct 02, 2025, 07:02 AM UTC

    The Team has narrowed down the issue to have affected a small number of calls between 05:55 UTC and 06:36 UTC and has been mitigated since.

  3. resolved Oct 02, 2025, 08:42 AM UTC

    This incident has been resolved

Your product runs on more than Pexip

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →