Resolved after 2 hours 6 minutes, affecting VIC and NSW and 1 more, on November 3, 2025.
The previously reported issue causing unexpected errors within the PEXA Exchange has now been resolved. The system’s performance has returned to normal and is operating as expected.
Affected components
Update timeline
- investigating Nov 03, 2025, 02:59 AM UTC
We’re aware of reports of an unexpected error on the PEXA Exchange and are actively investigating. We apologise for the inconvenience and will share an update within the hour.
- investigating Nov 03, 2025, 03:24 AM UTC
We’re aware of reports of an unexpected error on the PEXA Exchange and are actively investigating. Settlements and Lodgements are not impacted and continue to function as normal. We apologise for the inconvenience and will share an update within the hour.
- identified Nov 03, 2025, 03:56 AM UTC
We’ve identified the issue causing an unexpected error on the PEXA Exchange and are actively working on a fix. We apologise for the inconvenience this is causing you and your customers. We’ll provide you with an update within the hour.
- monitoring Nov 03, 2025, 04:09 AM UTC
We can confirm that the unexpected error issue has now been resolved. We are continuing to monitor platform performance and will keep you informed if anything changes. We apologise for the inconvenience this has caused you and your customers. You will receive another update within the hour.
- resolved Nov 03, 2025, 05:06 AM UTC
The previously reported issue causing unexpected errors within the PEXA Exchange has now been resolved. The system’s performance has returned to normal and is operating as expected.
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