Resolved after 2 hours 10 minutes, affecting Financial Settlement Services, on December 10, 2025.
The payment file response issue impacting RBA transactions has been resolved. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
Affected components
Update timeline
- investigating Dec 10, 2025, 05:48 AM UTC
We’re aware of a payment file response issue currently impacting RBA and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Settling and Lodged'. We’re actively working with RBA to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.
- monitoring Dec 10, 2025, 06:49 AM UTC
We can confirm the payment file response issue impacting RBA and their transactions is now resolved. Impacted workspaces that have commenced settling will now proceed as expected. We’re keeping a close eye on this and we apologise again for the disruption this has caused you and your customers.
- resolved Dec 10, 2025, 07:59 AM UTC
The payment file response issue impacting RBA transactions has been resolved. Impacted workspaces that had commenced settling will now proceed as scheduled. We’re sorry for the inconvenience this has caused you and your customers.
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