PEXA incident

PEXA Phone issue

Resolved after 24 minutes, affecting VIC and NSW and 1 more, on December 14, 2025.

resolved Dec 15, 2025, 12:07 AM UTC

The issue impacting out Customer Support phone line has been resolved. We’re sorry for the inconvenience this may have caused.

Started
Dec 14, 2025, 11:42 PM UTC
Resolved
Dec 15, 2025, 12:07 AM UTC
Duration
24m
Detected by Pingoru
Dec 14, 2025, 11:42 PM UTC

Affected components

VICNSWQLDWASAACTTASNT

Update timeline

  1. investigating Dec 14, 2025, 11:42 PM UTC

    We are currently investigating an issue impacting our Customer Support phone number. If you need to contact us urgently please email [email protected]

  2. resolved Dec 15, 2025, 12:07 AM UTC

    The issue impacting out Customer Support phone line has been resolved. We’re sorry for the inconvenience this may have caused.

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