PEXA incident

Service Issue - NSW

Resolved after 1 hour 8 minutes, affecting NSW, on January 16, 2026.

resolved Jan 16, 2026, 05:08 AM UTC

The reported issue impacting services in NSW is now resolved. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and your customers and thank you for your patience.

Started
Jan 16, 2026, 04:00 AM UTC
Resolved
Jan 16, 2026, 05:08 AM UTC
Duration
1h 8m
Detected by Pingoru
Jan 16, 2026, 04:00 AM UTC

Affected components

NSW

Update timeline

  1. investigating Jan 16, 2026, 04:00 AM UTC

    We are currently investigating an issue impacting services in NSW. As a result, there may be delays with Lodgement and Lodgement Verification. We will provide you with an update within the hour. Thank you for your patience.

  2. monitoring Jan 16, 2026, 04:33 AM UTC

    The issue that was impacting services in NSW is now resolved. Lodgement and Lodgement Verification are now working as normal. We apologise for any inconvenience caused to you and your customers. We thank you for your patience and will provide you with an update in an hour.

  3. resolved Jan 16, 2026, 05:08 AM UTC

    The reported issue impacting services in NSW is now resolved. Lodgement and Lodgement Verification are now operating as normal. We apologise for any inconvenience caused to you and your customers and thank you for your patience.

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