PEXA incident

Service Issue - ATO

Resolved after 3 hours 17 minutes, affecting VIC and NSW and 1 more, on September 28, 2026.

resolved Sep 28, 2026, 04:05 AM UTC

We can confirm the issue impacting ATO GST forms is now resolved. We apologise for any inconvenience this caused you and your customers.

Started
Sep 28, 2026, 12:47 AM UTC
Resolved
Sep 28, 2026, 04:05 AM UTC
Duration
3h 17m
Detected by Pingoru
Sep 28, 2026, 12:47 AM UTC

Affected components

VICNSWQLDWASAACTTASNT

Update timeline

  1. investigating Sep 28, 2026, 12:47 AM UTC

    We are currently investigating an issue impacting ATO GST forms. For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed. We will provide further updates as soon as possible. Thank you for your patience.

  2. identified Sep 28, 2026, 01:51 AM UTC

    We are aware of an issue impacting ATO GST forms. For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed. We will provide further updates as soon as possible. Thank you for your patience.

  3. monitoring Sep 28, 2026, 02:43 AM UTC

    We can confirm the issue impacting ATO GST forms is now resolved. We will continue to monitor. We apologise again for the disruption this has caused you and your customers.

  4. resolved Sep 28, 2026, 04:05 AM UTC

    We can confirm the issue impacting ATO GST forms is now resolved. We apologise for any inconvenience this caused you and your customers.

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