Resolved after 12 hours 15 minutes, on April 14, 2026.
An upstream provider encountered capacity issues around 1:15 pm CST. As a result Scribe recordings continued to process but were delayed due to repeated timeouts. Around 4pm CST capacity issues were resolved upstream and Scribe processing began to recover with full recovering around 5pm CST.
Update timeline
- resolved Apr 14, 2026, 10:59 PM UTC
An upstream provider experienced capacity issues causing processing errors and delays when processing Scribe recordings.
- postmortem Apr 14, 2026, 11:01 PM UTC
An upstream provider encountered capacity issues around 1:15 pm CST. As a result Scribe recordings continued to process but were delayed due to repeated timeouts. Around 4pm CST capacity issues were resolved upstream and Scribe processing began to recover with full recovering around 5pm CST.
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