PetDesk incident

Potential impact for PetDesk Customers

Resolved after 1 hour 47 minutes, on September 3, 2026.

resolved Sep 04, 2026, 12:11 AM UTC

Per AWS: The issue is resolved and the service is operating normally at this time.

Started
Sep 03, 2026, 10:24 PM UTC
Resolved
Sep 04, 2026, 12:11 AM UTC
Duration
1h 47m
Detected by Pingoru
Sep 03, 2026, 10:24 PM UTC

Update timeline

  1. monitoring Sep 03, 2026, 10:24 PM UTC

    Our engineering team is currently monitoring the impact of an Amazon Web Services (AWS) outage that may impact our systems directly or indirectly through dependent upstream providers. We will post status updates here as we have them.

  2. monitoring Sep 03, 2026, 11:17 PM UTC

    AWS has indicated they are seeing recovery and our monitoring and testing confirm that. We will continue to monitor this incident until they confirm resolution.

  3. resolved Sep 04, 2026, 12:11 AM UTC

    Per AWS: The issue is resolved and the service is operating normally at this time.

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