Resolved after 4 hours 58 minutes, affecting PetDesk Pay, on April 16, 2026.
We've received no further reports of incidence and our upstream provider indicates that services are stable. If you are still having issues processing payments, please reach out to support.
Affected components
Update timeline
- monitoring Apr 16, 2026, 05:05 PM UTC
Our upstream payments provider is experiencing an issue processing payments. We are monitoring the situation and will post updates here as they become available.
- monitoring Apr 16, 2026, 06:00 PM UTC
Per our provider the system has been stabilized. We'll continue to monitor.
- resolved Apr 16, 2026, 10:04 PM UTC
We've received no further reports of incidence and our upstream provider indicates that services are stable. If you are still having issues processing payments, please reach out to support.
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