PetDesk incident

Dashboard Performance and Availability

Resolved after 29 minutes, affecting PetDesk Communications Dashboard Login and Provider Communications Dashboard, on May 26, 2026.

resolved May 26, 2026, 03:27 PM UTC

We are pleased to report that the performance issue has been resolved! Pages on the PetDesk Dashboard will now load as expected, and performance has returned to normal. If you continue to experience problems, please reach out to PetDesk Support at [email protected].

Started
May 26, 2026, 02:58 PM UTC
Resolved
May 26, 2026, 03:27 PM UTC
Duration
29m
Detected by Pingoru
May 26, 2026, 02:58 PM UTC

Affected components

PetDesk Communications Dashboard LoginProvider Communications Dashboard

Update timeline

  1. identified May 26, 2026, 02:58 PM UTC

    We have identified an issue with the performance and loading of the PetDesk Dashboard. Our team is currently investigating and working to resolve this problem. This incident will be updated with additional details once received.

  2. resolved May 26, 2026, 03:27 PM UTC

    We are pleased to report that the performance issue has been resolved! Pages on the PetDesk Dashboard will now load as expected, and performance has returned to normal. If you continue to experience problems, please reach out to PetDesk Support at [email protected].

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