Personio incident

Sending of emails in Recruiting

Resolved after 1 day 4 hours, affecting Recruiting, on March 26, 2026.

resolved Mar 27, 2026, 12:25 PM UTC

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thank you for your understanding!

Started
Mar 26, 2026, 08:08 AM UTC
Resolved
Mar 27, 2026, 12:25 PM UTC
Duration
1d 4h
Detected by Pingoru
Mar 26, 2026, 08:08 AM UTC

Affected components

Recruiting

Update timeline

  1. investigating Mar 26, 2026, 08:08 AM UTC

    We are still experiencing issues with the sending of emails to candidates in Recruiting. The team is investigating.

  2. monitoring Mar 26, 2026, 09:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Mar 26, 2026, 02:49 PM UTC

    There are still issues with the sending of messages to candidates. Recruiting emails will be delayed while we investigate this.

  4. monitoring Mar 26, 2026, 06:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 27, 2026, 12:25 PM UTC

    The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thank you for your understanding!

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