Resolved after 43 minutes, affecting Company Configuration, on August 27, 2026.
A fix has been implemented and the impact appears to be resolved. We are continuing to monitor the situation closely to confirm full stability before marking this incident as resolved. We will provide a final update shortly.
Affected components
Update timeline
- investigating Aug 27, 2026, 11:13 AM UTC
We are currently investigating an issue affecting the following areas: - Employee creation - Schedule assignment - Schedule list (settings) - Employee schedule assignments view. Some customers may experience errors or delays when using these features. Our team is actively working on identifying the root cause. We will provide an update as soon as more information is available.
- identified Aug 27, 2026, 11:33 AM UTC
We have identified the root cause of the issue affecting employee creation, schedule assignment, schedule list (settings), and the employee schedule assignments view. Our team is now working on implementing a fix. We will provide a further update once resolved.
- monitoring Aug 27, 2026, 11:46 AM UTC
A fix has been implemented and the impact appears to be resolved. We are continuing to monitor the situation closely to confirm full stability before marking this incident as resolved. We will provide a final update shortly.
- resolved Aug 27, 2026, 11:57 AM UTC
This incident has been resolved.
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