Penneo incident

Signing with BankID SE, BankID NO and MitID is currently unstable

Resolved after 19 hours 21 minutes, affecting Penneo AdES, on November 13, 2024.

monitoring Nov 14, 2024, 07:40 AM UTC

We are continuing to monitor for any further issues.

Started
Nov 13, 2024, 12:19 PM UTC
Resolved
Nov 14, 2024, 07:40 AM UTC
Duration
19h 21m
Detected by Pingoru
Nov 13, 2024, 12:19 PM UTC

Affected components

Penneo AdES

Update timeline

  1. investigating Nov 13, 2024, 12:19 PM UTC

    Signers may experience error messages when trying to sign a document either with MitID, BankID NO or Swedish BankID. We are currently investigating the issue.

  2. identified Nov 13, 2024, 12:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 13, 2024, 01:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 14, 2024, 07:40 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 14, 2024, 07:40 AM UTC

    This incident has been resolved.

Your product runs on more than Penneo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →