Penneo incident
SIGN: Scheduled delivery for case files is currently unavailable.
Minor Vendor's status page →
Resolved after 2 hours 47 minutes, affecting Casefile and document management, on February 27, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Casefile and document management
Update timeline
- investigating Feb 27, 2025, 09:53 AM UTC
Users may experience that case files configured with "scheduled delivery" are not sent on the set date and remain in draft mode. We are currently investigating the issue.
- identified Feb 27, 2025, 10:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 27, 2025, 11:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2025, 12:41 PM UTC
This incident has been resolved.
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