Penneo incident

Penneo SIGN & KYC: Login & Signing Issues

Resolved after 5 hours 46 minutes, affecting API and .beID - Belgium and 1 more, on July 13, 2025.

monitoring Jul 13, 2025, 01:51 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 13, 2025, 01:09 PM UTC
Resolved
Jul 13, 2025, 06:56 PM UTC
Duration
5h 46m
Detected by Pingoru
Jul 13, 2025, 01:09 PM UTC

Affected components

API.beID - BelgiumBankID - NorwayBankID - SwedenFinnish Trust Networkitsme®MitIDClassic CredentialsMicrosoft LoginGoogle Login

Update timeline

  1. investigating Jul 13, 2025, 01:09 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 13, 2025, 01:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 13, 2025, 06:56 PM UTC

    This incident has been resolved.

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