PDQ incident

Connect Incident - Delayed Windows and Vulnerability Updates

Resolved after 3 days 1 hour, affecting Automations and Deployments and 1 more, on August 12, 2026.

identified Aug 13, 2026, 04:32 AM UTC

Vulnerability updates are continuing to take longer than expected. We are actively monitoring the delay and working to improve processing times. Thank you for your patience.

Started
Aug 12, 2026, 01:19 PM UTC
Resolved
Aug 15, 2026, 02:58 PM UTC
Duration
3d 1h
Detected by Pingoru
Aug 12, 2026, 01:19 PM UTC

Affected components

AutomationsDeploymentsVulnerability Management

Update timeline

  1. investigating Aug 12, 2026, 01:19 PM UTC

    Windows and Vulnerability updates are periodically taking longer than expected to appear due to an unusually high volume of software vendor releases. This may lead to delays when scanning for vulnerabilities or rescanning post remediation. We are actively monitoring the delay and working to improve processing times.

  2. investigating Aug 12, 2026, 02:00 PM UTC

    The queue throughput is improving. We are continuing to investigate and improve performance in this area.

  3. identified Aug 12, 2026, 02:15 PM UTC

    We've identified the issue causing the processing of the affected queues to be backed up, and have remediation in place.

  4. monitoring Aug 12, 2026, 03:03 PM UTC

    Windows Updates queues have fully caught up, Vulnerabilities queues are now improving.

  5. monitoring Aug 12, 2026, 05:11 PM UTC

    We are continuing to monitor for further issues, while the vulnerability queues continue to process.

  6. identified Aug 13, 2026, 04:32 AM UTC

    Vulnerability updates are continuing to take longer than expected. We are actively monitoring the delay and working to improve processing times. Thank you for your patience.

  7. resolved Aug 15, 2026, 02:58 PM UTC

    This incident has been resolved.

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