PDQ incident
Connect Incident - Delayed processing of device scans, and vulnerabilities
Resolved after 13 hours 23 minutes, affecting Automations and Device Scans and 1 more, on July 28, 2026.
Fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Jul 28, 2026, 02:11 PM UTC
We are current investigating the delayed processing of device scans. With scans behind it is causing delays in group updates, automations, reports, and vulnerability updates.
- investigating Jul 28, 2026, 03:42 PM UTC
We are continuing to investigate this delay in scans.
- investigating Jul 28, 2026, 05:47 PM UTC
We are continuing to investigate the issue with delayed scans.
- identified Jul 28, 2026, 08:30 PM UTC
Most items have been resolved. Group counts, and vulnerability scans are still processing.
- identified Jul 29, 2026, 01:26 AM UTC
We are continuing to work on a fix for the issue. We see most items are no longer delayed. Vulnerability scans remain delayed.
- monitoring Jul 29, 2026, 01:52 AM UTC
Fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 03:34 AM UTC
All device scans have caught up and are up to date.
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